At The American Patch, we’re always looking for passionate and detail-oriented professionals to join our growing team. As a Customer Support & Sales Representative, you’ll play a key role in helping customers design and order their perfect custom patches. From answering inquiries to providing design guidance and managing orders, you’ll ensure every client enjoys a smooth, high-quality experience that reflects our brand’s dedication to craftsmanship and service.

Responsibilities:

• Communicate with customers via email and phone to assist with inquiries and quotes.

• Help customers choose the right patch type, size, and backing options.

• Collaborate with our design team to create accurate digital mockups.

• Manage customer approvals, payments, and order tracking.

• Ensure excellent customer satisfaction through prompt and professional support.

Requirements:

• Strong communication and interpersonal skills.

• Experience in customer service or sales (preferred).

• Knowledge of custom patch production is a plus.

• Attention to detail and a positive, problem-solving attitude.

Location: San Jose, CA (Hybrid or Remote)
Website: https://theamericanpatch.com/