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Your call center’s success shouldn’t depend on fitting your unique business into a rigid box. At KingAsterisk Technology, we don’t just install ViciDial—we reinvent it.
Introducing our Fully Customized ViciDial Solution
- Built for Your DNA – Tailored to your unique workflow
- Maximized Performance – Boost efficiency and uptime
- Compliance Ready – Stay aligned with all major regulations
Discover Live – Watch Our Demo! : https://demo.kingasterisk.com
Note: We don’t sell VoIP routes, DIDs, servers, or hardware — and we do not offer dialers on rent.
Ready to see how a perfectly tailored system drives a 20%+ increase in agent productivity?
Reach us at: +91 968 773 3355
WhatsApp: +1 (786) 414 2610
Connect on Microsoft Teams: Kingasterisk Sales
Email: king@kingasterisk.com
Visit Our Online Hub: https://kingasterisk.com or https://dialerking.com
Features:
- Inbound calling
- Outbound calling
- Blended campaigns
- Predictive dialer
- Auto dialer
- Manual dialer
- Progressive dialer
- Call recording
- Call monitoring (listen, whisper, barge)
- Skills-based routing
- Automatic Call Distribution (ACD)
- IVR (Interactive Voice Response)
- Voicemail
- Callback scheduling
- Time-zone restrictions
- Do-Not-Call (DNC) list
- Lead management
- List management
- Campaign management
- Caller ID management
- Real-time reporting
- Historical reports
- Agent performance reports
- Web-based interface
- Multi-language support
- CRM integration
- Custom APIs
- Agent scripting
- Custom forms
- Queue management
- Multi-campaign support
- Remote agent support
- Multi-server clustering
- Load balancing
- Failover support
- Security controls
- HTTPS/SSL access
- Two-factor authentication
- Encryption support
- Customizable dashboards
- Real-time wallboard
- Preview dialing
- Alternate number dialing
- Custom dispositions
- On-hook agent mode
- Scheduled callbacks
- Call transfer (blind/attended)
- Inbound IVR menus
- Hold music
- Estimated hold time display
- Open-source flexibility
- Multi-tenant capability